Privacy Policy

QR Automation Limited ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in line with the UK GDPR and Data Protection Act 2018.

1. Who We Are

Company Name: QR Automation Limited
Registered Address: Stour House, High Lift Road, Langham, Colchester, Essex CO4 5TD, United Kingdom
Email: sales@qra-ltd.com
Website: www.qra-ltd.com

We are the data controller responsible for your personal information. Please contact us at the email above with any questions.

2. Who This Policy Applies To

We operate exclusively in a business-to-business (B2B) context. This policy applies to:

• Authorised representatives of our customers, suppliers, or partners
• Job applicants
• Website users and visitors
• Any individuals whose data we may process as part of our commercial services

We do not knowingly collect data from children or offer services directly to consumers.

3. How We Collect Personal Data

We collect personal data in the following ways:

A. Direct Interactions

You may provide us with your personal data when you:

• Make an enquiry about our products or services
• Place an order on behalf of your business
• Subscribe to updates or marketing communications
• Apply for a job vacancy
• Provide feedback
• Contact us via phone, email, social media, post, or web forms

B. Automated Technologies

When you interact with our website, we automatically collect Technical Data such as:

• IP address
• Browser type and version
• Device identifiers
• Browsing patterns and interactions

This data is collected via cookies, server logs, and similar technologies.

C. Cookies

Cookies help us deliver a better experience. They are small files placed on your device to track activity and preferences. You can disable cookies through your browser settings. However, some site functionality may be lost.

We use cookies for:

• Analytics (e.g. Google Analytics, aggregated and anonymised)
• Referral tracking for affiliate marketing
• Enhancing user experience and website functionality

D. Third Parties or Public Sources

We may receive data from:

• Affiliates or business partners
• Recruitment agencies
• Public directories or social platforms
• Marketing or analytics services

If we collect personal data from third parties, we will inform you within a reasonable time.

4. Information You Provide About Others

If you provide data about others (e.g. colleagues or representatives), you confirm that you are authorised to do so and have informed them of this Privacy Policy.

5. What Personal Data We Collect

We may collect:

• Identity Data: name, title, username
• Contact Data: email, phone number, job title, business address
• Financial Data: payment card or bank details (only when relevant to orders or refunds)
• Technical Data: IP address, browser info, interaction data
• Usage Data: how you use our website, products, or services
• Marketing Preferences: your opt-in/opt-out choices
• Special Category Data (Recruitment only): diversity data, health disclosures (optional, and not used in candidate evaluation)

6. How We Use Your Personal Data

We only use your data when the law allows us to. Most commonly:

• To perform a contract with you or your business
• To comply with a legal obligation
• Where it is in our legitimate interests, and your rights do not override those interests
• Where you have given consent (e.g. for marketing)

We do not use your data for automated decision-making.

7. Lawful Basis for Processing

You can withdraw your consent at any time by contacting us or clicking “unsubscribe” in our emails.

8. How We Share Your Data

We may share your data with:

• Service providers (IT, delivery, payment processors)
• Professional advisers (accountants, legal)
• Recruitment platforms (if you apply for a vacancy)
• Regulatory or law enforcement bodies (if legally required)

We do not sell your data or share it with third parties for their own marketing purposes.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy notices before submitting any data.

10. Data Security

We use appropriate technical and organisational measures to safeguard your data, including secure servers, encryption, and access controls.

11. Data Retention

We retain your personal data only as long as necessary for the purpose collected, or as required by law. After this period, your data is securely deleted or anonymised.

12. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or erasure
• Object to or restrict processing
• Withdraw consent at any time (if processing is based on consent)
• Request data portability
• Lodge a complaint with the ICO (www.ico.org.uk)

13. Keeping Your Information Up to Date

To help us keep your data accurate and up to date, please inform us if your personal details change during your relationship with us.

14. Changes to This Privacy Policy

We may update this policy occasionally. The latest version will always be posted on our website, and significant changes will be notified by email if appropriate.

Contact Us

QR Automation Limited
Registered in England & Wales no. 16345447

Registered office:- Stour House, High Lift Road, Langham, Colchester, Essex CO4 5TD, United Kingdom

email address sales@qra-ltd.com
website www.qra-ltd.com