Role Overview:
You will be responsible for sourcing and purchasing industrial automation spare parts while also managing customer relationships and driving sales growth. The ideal candidate will have a strong understanding of industrial automation components, excellent negotiation skills, and a proactive approach to customer service.
Key Responsibilities:
Procurement Duties:
- Source and purchase industrial automation spare parts, including PLCs, HMIs, drives, sensors, and industrial controls.
- Develop and maintain relationships with suppliers, manufacturers, and distributors to secure competitive pricing and lead times.
- Negotiate pricing, payment terms, and delivery schedules to optimize cost savings and efficiency.
- Manage purchase orders, track shipments, and ensure timely delivery of parts to meet customer needs.
- Monitor inventory levels and forecast demand to maintain optimal stock availability.
- Ensure all procurement activities comply with company policies and industry regulations.
Sales & Customer Service Duties:
- Proactively initiate outbound phone calls to leads in your area to create sales opportunities through understanding customer needs.
- Ensure a prompt response to all inbound customer enquiries; from the web, phone, and email, whilst providing excellent customer service and finding solutions to their problems.
- Identify and engage potential customers in industries such as manufacturing, automation, and engineering.
- Build and maintain strong relationships with existing clients, understanding their spare parts needs and offering tailored solutions.
- Provide timely quotations, process sales orders, and ensure smooth order fulfillment.
- Stay informed about industry trends, competitor activities, and new product offerings.
- Work towards sales targets and contribute to business growth.
Requirements:
- Previous experience in industrial automation spare parts procurement and/or sales.
- Strong knowledge of industrial automation components and brands such as Siemens, Allen-Bradley, Schneider Electric, ABB, Mitsubishi, Fanuc, etc.
- Excellent negotiation, communication, and relationship-building skills.
- Ability to work independently, manage multiple tasks, and meet deadlines.
- Proficiency in ERP and CRM systems for procurement and sales management.
- Self-motivated and target-driven with a customer-centric approach.
- Ability to speak Spanish, Italian, or German is preferable but not essential.
- Based in the Cardiff area, with the option of remote working for the right candidate.
What We Offer:
- Competitive salary with performance-based commission.
- Remote working flexibility for the right candidate.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
- The chance to work with international suppliers and customers.
To Apply: Send your CV and cover letter to steve@qra-ltd.com