Role Overview:You will be responsible for sourcing and purchasing industrial automation spare parts while also managing customer relationships and driving sales growth. The ideal candidate will have a strong understanding of industrial automation components, excellent negotiation skills, and a proactive approach to customer service.Key Responsibilities:Procurement Duties:Source and purchase industrial automation spare parts, including PLCs, HMIs, drives, sensors, and industrial controls.Develop and maintain relationships with suppliers, manufacturers, and distributors to secure competitive pricing and lead times.Negotiate pricing, payment terms, and delivery schedules to optimize cost savings and efficiency.Manage purchase orders, track shipments, and ensure timely delivery of parts to meet customer needs.Monitor inventory levels and forecast demand to maintain optimal stock availability.Ensure all procurement activities comply with company policies and industry regulations.Sales & Customer Service Duties:Proactively initiate outbound phone calls to leads in your area to create sales opportunities through understanding customer needs.Ensure a prompt response to all inbound customer enquiries; from the web, phone, and email, whilst providing excellent customer service and finding solutions to their problems.Identify and engage potential customers in industries such as manufacturing, automation, and engineering.Build and maintain strong relationships with existing clients, understanding their spare parts needs and offering tailored solutions.Provide timely quotations, process sales orders, and ensure smooth order fulfillment.Stay informed about industry trends, competitor activities, and new product offerings.Work towards sales targets and contribute to business growth.Requirements:Previous experience in industrial automation spare parts procurement and/or sales.Strong knowledge of industrial automation components and brands such as Siemens, Allen-Bradley, Schneider Electric, ABB, Mitsubishi, Fanuc, etc.Excellent negotiation, communication, and relationship-building skills.Ability to work independently, manage multiple tasks, and meet deadlines.Proficiency in ERP and CRM systems for procurement and sales management.Self-motivated and target-driven with a customer-centric approach.Ability to speak Spanish, Italian, or German is preferable but not essential.Based in the Cardiff area, with the option of remote working for the right candidate.What We Offer:Competitive salary with performance-based commission.Remote working flexibility for the right candidate.Opportunities for professional development and career growth.A dynamic and supportive work environment.The chance to work with international suppliers and customers.To Apply: Send your CV and cover letter to steve@qra-ltd.com